Well it worked. I received confirmation today that my mom’s pension will resume retroactively to cover the payments she didn’t receive since the spring.

I’m not one to believe in conspiracy theories. But this one sure felt a lot like the system was designed to make people give up.

It’s a huge relief for me that this is resolved.

And I do feel some validation regarding my decision to raise my voice and tell them how upset I was. Sad but sometimes you have to.