I received an email from Ticketmaster saying they had a data breach. Usual stuff; takes me 1 minute to deal with it. But it’s 12 steps, and many of these would be close to insurmountable for many people I know. Raise your hand if you do too.
- Verify it’s a legit email.
- Sign into my account.
- Find where password setting is.
- Enter a new strong password.
- Save new password into password manager.
- Wait for email with passcode and enter it to confirm change.
- Site auto-signed me out so sign back in to verify all is well.
- Investigate why site refuses credentials.
- Realize password manager saved a new entry.
- Copy new password to old entry, delete the duplicate.
- Try signing in again, all good.
- Identify and delete all the related emails.