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I received an email from Ticketmaster saying they had a data breach. Usual stuff; takes me 1 minute to deal with it. But it’s 12 steps, and many of these would be close to insurmountable for many people I know. Raise your hand if you do too.

  1. Verify it’s a legit email.
  2. Sign into my account.
  3. Find where password setting is.
  4. Enter a new strong password.
  5. Save new password into password manager.
  6. Wait for email with passcode and enter it to confirm change.
  7. Site auto-signed me out so sign back in to verify all is well.
  8. Investigate why site refuses credentials.
  9. Realize password manager saved a new entry.
  10. Copy new password to old entry, delete the duplicate.
  11. Try signing in again, all good.
  12. Identify and delete all the related emails.

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