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Unsurprisingly, hardware controls are found to be safer and faster. No way.

In 2016 I was one of those people who put down a $1,000 reservation for a Tesla Model 3. Until the car was revealed the next day and I asked for a refund.

Having a background in industrial design, it made no sense to me then to sacrifice safety by eschewing all physical controls.

Form follows function is the first thing we learned in design school. Give meĀ buttons that I can feel and manipulate without looking.

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